Policies

 

TERMS OF USE

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with, and be bound by the following terms and conditions of use, which together with our privacy policy govern Arpent LLC dba Birichino's relationship with you in the context of this website.

The terms “Birichino” "Arpent LLC dba Birichino" or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we, nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.  This website may also on occasion include links to other websites. These links are provided for convenience to our customers or to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.

Wine-Specific Conditions

Legal Requirements

You must be 21 years of age or older, to order or receive alcoholic beverages from Arpent LLC dba Birichino. Receipt of shipments containing alcoholic beverages requires the signature of an adult 21 years of age or older. Wines purchased from Arpent LLC dba Birichino are not for resale, and are for personal consumption only.

Credit Card Charges

Orders are by credit card only. We accept Visa and MasterCard.

Minimum Purchase

No minimum purchase is required, but note we offer discounts for orders of 6-11 bottles, and 12+ bottles. 

States Authorized for Direct Shipment

Due to the ever-changing nature of wine shipping laws, we are not  able to ship wines, directly or indirectly, to all states. We cannot ship to any addresses outside the USA, no matter how many times you may claim to have done it using such and such a freight forwarder. We also aren't particularly interested in providing pricing to import inquiries for our "product" generated by spambots who didn't win their sector's spelling bee, and we are all set on our Nigerian banking needs. Thank you.

Shipping Costs

Federal Express, UPS & GSO are Birichino's carriers of choiceStandard shipping is provided by either UPS or GSO and Express shipping is provided by either Federal Express or UPS.

Wine is a Delicate Commodity

Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Birichino is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.

 

 

 

PRIVACY

PRIVACY POLICY

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

I. Sharing of personal information – we don’t.

We will not share any personal information that we collect with any third parties or web sites. All the information you give us is completely private, and used solely for order processing and shipping. If you give us permission to send you marketing emails, then we use your email for that purpose, but that email get sold or distributed to any other web site or list.

II. Newsletter Opt-Out.

If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. 

III. Consumer inquiries and privacy.

If you have any questions about your privacy, or want to make changes to your profile, or get off our email list, simply send us an email.

IV. Protecting your information.

All the payment information we collect is done so under SSL – a standard internet security measure. Any data that we store about you is kept behind a secure firewall  and is not accessible to the public in any way.

 

 

 

RETURNS

 

RETURNS & CANCELLATIONS

We may replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We may ask the customer to return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine ordered in error. Please send an email to info@birichino.com to arrange for the return of a corked wine (note that we're not big on corks, and magnums are the only format where we still use that antediluvian closure) or otherwise flawed product.

Once the wine is received, we can refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges.